Overbooking Practices in Hotel Revenue Management: Hotel Revenue Management Dubai UAE : Arab Institute for Accountants & Legal (AIAL)

Engineering Certifications

Overbooking Practices in Hotel Revenue Management

Overbook strategically to account for no-shows and minimize costs, uncertainty, and customer impact. Examine visiting groups' costs and revenues to identify profitable targets. Examine the components of a successful overbooking strategy: no-show forecasting, no-show rates, arrival uncertainty, pricing policies, and cancellation forecasts. Learn the risks of overbooking and review strategies to minimize costs and mitigate customer impact.

Certification Issued By:

IPM logo Institute of Professional Managers (IPM - USA) IPM - USA commenced operations in 2003 in San Francisco USA as an Executive Education programs for positions in Middle East and the Far East, Africa. The founders and owners of the business had worked for many years Executive Education and business training in USA, EU, UK, and Middle East and recognize the growing demand for Executive Education speakers around the world.

Membership By:

HACAM logo High Authority Council for Arab Managers (HACAM) HACAM believes that this certificate will be a valuable resource for professionals within the Arab world in order to understand how these and other processes for organizational improvement are interrelated. HACAM provides training program in the Middle East and targets Managers of quality-focused organizations/industries, professionals aiming to increase their effectiveness/ productivity and anyone interested in the field of quality.

Who Should Attend:

This course is designed for hospitality managers, general managers, revenue managers and other hospitality professionals responsible for the financial performance of their organization.

Course Parts:

  • Module 1: Overbooking Practices
      When you have completed this module, you will be able to:
    • Discuss arrival uncertainty
    • List reasons for no-shows
    • Relate the no-show problem to hotel revenue management
    • Using no-show data, find the probability of one or more no-shows
    • Explain one method for forecasting no-shows
    • List several no-show-management challenges
    • Use the overbooking-ratio method to manage no-shows
  • Module 2: Group Management
      When you have completed this module, you will be able to:
    • Define nonyieldable business
    • Describe the nature and significance of long-term, medium-term, and short-term group decisions
    • Discuss the significance of groups in the management of revenue
    • Discuss medium-term group decisions
    • Use the displacement model to calculate a group rate
    • Use two group-forecasting methods
    • Create a group forecast using the pickup method
    • List factors affecting group-forecasting error
    • Explain why forecasting accuracy is important

How to Register?

  • Register Online or
  • Fill-up the registration form and visit the Institute, with the following requirements then pay the necessary fees.
    • passport copy
    • 1 copy of passport size photo
    • eligible certificate copy

Download Course Details

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